Status// Regular Part-Time

Reports to // Production Manager, A.R.T./New York Theatres

Supervises // This position has no supervisory responsibilities

Compensation // $25/hour

POSITION SUMMARY:

ESSENTIAL FUNCTIONS:

Responsibilities include but are not limited to:

• Provide orientation and communicate building protocols to the front-of-house staff provided by each rental production (house manager, box office rep, and ushers)

• Conduct daily fire safety checks

• Responsible for the set-up, storage and care of front-of-hose equipment

• Communicate with rental staff and A.R.T./New York staff to facilitate starting times of performances and troubleshoot issues.

• Direct lobby traffic and monitor ingress, intermission, and egress

• Support and communicate with the renter’s front of house staff to provide engaging customer service

• Check lobbies and restrooms for cleanliness prior to and during each performance

• Respond to audience questions and concerns

• Coordinate distribution of program inserts

• Coordinate with House Technician for any building needs during performances

• Maintain applicable attendance records and prepare nightly FOH reports

• Following each performance, check that public areas are clear and all audiences have departed and coordinate with the House Technician for securing the building

• Other duties as assigned

COMPETENCIES:

• Have previous front-of-house experience in a theatre or performance venue

• Demonstrate the ability to be a team leader

• Remain calm under pressure while juggling multiple demands

• Possess exemplary customer service and communication skills

• Be passionate about theatre and embody A.R.T./New York’s spirit of service

EDUCATION AND EXPERIENCE

• Obtaining or possessing a valid FDNY F-03 Certificate of Fitness is a requirement for the position

• Proficiency with Microsoft Office is preferred

• Previous CPR/First Aid training is a plus

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to talk or hear

• The position requires that the employee frequently move around the three-story facility; and enter/exit through doors

• This job requires the employee to lift at least 25 pounds infrequently

POSITION TYPE / EXPECTED HOURS OF WORK:

EEO STATEMENT

TO APPLY

• A copy of the interview questions in advance

• A list of who will be interviewing you

• Visual description of your interviewer(s)

• Automated captioning during the interview (provided by Zoom)

We are happy to provide whatever will allow you to bring your best self to this application and interview process. If you require an accommodation that is not listed here, such as ASL interpretation or CART captioning, please contact [email protected] so that we can make sure you have what you need.

The Alliance of Resident Theatres/New York (A.R.T./New York), a leading service and advocacy organization for New York City's more than 400 nonprofit theatres, seeks an Assistant Facilities Manager for its Fort Greene and Midtown Manhattan locations.

We hire for this position throughout the year to maintain a full facilities management roster. If you are interested in being considered, please apply using the button below. We will reach out to you when we are hiring. If you have any questions in the meantime, you can reach out to us at [email protected]

About the Position
The Assistant Facilities Manager is responsible for providing customer service support to all renters at A.R.T./New York's studio spaces and overseeing safety, cleanliness and activity in the space. South Oxford Space in Fort Greene Brooklyn has offices for 20 non-profit theatre companies and 3 rehearsal studios for rent by the hour. [email protected] in Midtown Manhattan has offices for 20 non-profit theatre companies, a shared desk space and 5 rehearsal studios. The position reports to the General Manager of South Oxford Space and the Director of Facilities will work closely with the entire A.R.T./New York Facilities Team. 

Responsibilities include but are not limited to: 

• Field phone calls and emails requests for studio space. 
• Utilize Ungerboeck (studio reservation program) to enter reservations, sending confirmations and invoices and collecting payments.
• Field general questions about the facility and A.R.T./New York membership and services. 
• Work with a variety of populations, including children, nursing home residents and adults with developmental disabilities. 
• Manage traffic flow of renters, prep entrances for wheelchairs, strollers and deliveries and respond to the needs of tenants as they arise.
• Hands-on management for all events in spaces including room set up/restore, trash collection and updating informational signage. 
• Maintain studios and the overall building for rental activities including sweeping/mopping/vacuuming, emptying trash, prepping and storing equipment, maintaining restroom cleanliness, monitoring temperature, and maintaining sidewalks. 
• Be responsible for the safety of occupants during an emergency, including contacting emergency services and facilitating evacuations and area searches as needed. 
• Prepare bank deposits, correspond with renters, tenants and staff, and other administrative support. 
• Ensure compliance with all COVID-19 safety guidelines, including collecting paperwork and taking temperature of visitors. 
• Other duties as assigned. 

The Assistant Facilities Manager is a welcoming face of A.R.T./New York to all constituents, provides exemplary customer service; is a self starter, possesses strong computer skills, is able to lift 25lbs, is comfortable with walking at least one flight of stairs and is able to stand for periods of time. 

This is a part-time position working from both A.R.T./New York's [email protected] and South Oxford Space. Hours vary and the position is scheduled for 10 to 30 hours per week. The rate for this position is $20/hour. 

We strongly encourage individuals from historically underrepresented communities including people of color, trans/NB/GNC, women, and disabled people to apply. A.R.T./New York strives to create a friendly environment staffed by people who love the theatre and have a great sense of humor. A.R.T./New York is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military status, or any other characteristic protected by law. 

There are no current internship opportunities at A.R.T./New York, please check soon for updates.

At A.R.T./New York, we strongly encourage individuals from historically underrepresented communities including people of color, trans/NB/GNC, women, and disabled people to apply for our openings. A.R.T./New York strives to create a friendly environment staffed by people who love the theatre and have a great sense of humor. A.R.T./New York is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military status, or any other characteristic protected by law.